Frequently Asked Questions (FAQ)

1. How do I make a booking with Morris Transfers?

You can submit an enquiry through our website’s form or contact us directly via phone or email. We’ll confirm your booking and provide a quote as soon as possible.

2. Do you operate nationwide?

Yes — Morris Transfers provides transport services across the entire UK, including rural areas, major cities, and all major airports.

3. What types of vehicles do you offer?

Our fleet includes standard taxis, MPVs, executive minibuses (up to 16 passengers), and eco-conscious vehicles. All are clean, modern, and fully insured.

4. Are your drivers licensed and vetted?

Absolutely. All drivers are DBS-checked, fully licensed, and trained to provide safe, professional service.

5. Do you offer return journeys?

Yes. We’re happy to arrange return travel — just let us know your details when you make the initial booking.

6. Can I make changes to my booking?

Yes, you can make changes up to 24 hours before your journey. Please contact us as soon as possible and we’ll do our best to accommodate you.

7. How do I pay?

We accept payment in advance by bank transfer or cash on the day (if agreed in advance). Corporate clients may arrange invoicing.

8. Do you charge waiting time?

We allow a grace period for pickups — 15 minutes for standard trips and 45 minutes for airport pickups (from landing time). Additional waiting may be charged.

9. What if my flight is delayed?

We monitor flight statuses for airport bookings. If you’ve provided your flight number, we’ll adjust your pickup time accordingly at no extra charge.

10. Can I bring luggage or equipment?

Of course. Just let us know what you’ll be bringing when you book — we’ll match you with the right vehicle.

11. Are your services accessible for passengers with mobility needs?

Yes, we aim to accommodate all passengers. Please inform us of any special requirements when booking so we can prepare accordingly.

12. What makes you eco-friendly?

We’re part of the Green Growth Pledge. Our vehicles are fuel-efficient, we plan routes smartly to reduce emissions, and we support responsible suppliers.